Repair coffee makers & coffee grinders
In order to meet the needs of restaurant and cafe owners to repair brewing equipment, Hoang Hiep Coffee provides repair services for coffee makers, coffee grinders, blenders, juicers, etc. .Our service is committed to repairing and replacing genuine components with clear origins.
We have a team of well-trained technicians with many years of working experience. Therefore, customers can be completely assured of repairing coffee makers and equipment at Hoang Hiep Coffee.
We specialize in providing professional coffee machine repair and maintenance services for major coffee machine brands such as Italy, America, Spain, China...
We import the machine's replacement components directly from foreign factories, ensuring the price will always be the cheapest on the market, ensuring quality and reputation during the warranty process.
During the warranty period, we are willing to lend you a coffee maker with equivalent capacity so as not to interrupt your business. After the machine repair period, we will continue to advise and provide warranty for your product.
Hoang Hiep Coffee offers a specific process on the maintenance and repair of brewing equipment so that customers can rely on it to monitor progress and ensure customer benefits. The process will be carried out as follows:
- Step 1: Receive the device and record the problem.
The receiving technical staff will briefly ask about the encountered situation and briefly check the device in front of the customer.
- Step 2: Check and quote to customers.
Technical staff informs about the error status and offers the best solution. All costs will be notified specifically and transparently.
- Step 3: Transfer the machine to the technical department.
If the customer agrees to repair the machine, it will be transferred to the technical department.
In case of minor errors: Customers can sit and wait, watch the technician operate and pick up the device immediately.
In case of serious errors: The staff holds the phone, asks the customer to sign the part and writes an appointment card for the customer.
- Step 4: Test the machine before returning it to the customer
. After completing the repair, the technician will test the machine carefully before handing it over.
- Step 5: Warranty service
Staff will record a receipt and warranty card for customers. During the warranty period, all customer questions will be consulted and answered by Hoang Hiep Coffee.
If you are in need of repair and maintenance of coffee makers and brewing equipment, please contact Hoang Hiep Coffee immediately via Hotline: 0932.344.488 - 0888.220.122 for support.
